The iSchool is Haverhill Public School’s innovative training and resource center that features an honors-level course for Sophomores as they develop customer service skills, hone their presentation styles, and develop media projects to enhance technology learning and promote growth among staff and faculty. Students will develop a solid understanding of Apple hardware and software systems including, but not limited to, basic hardware and software troubleshooting, computer terminology, peripheral setup and management, and digital content creation. Students will learn to engage both peers and teachers alike with a non-directive, collaboration-focused approach to training and technical support with practical, hands-on experience in developing workshops, creating training materials, exploring new technology-driven tools, performing in-room technical assistance, and practicing digital content creation in the everyday educational setting.